When it comes to the processing of your personal data, we are the so-called ‘responsible party’ in the sense of the General Data Protection Regulation (AVG). This means that we decide which personal data is processed, for what purpose and in what way.
This privacy policy applies to all our services and agreements. By using our website or entering into an agreement, you indicate your acceptance of our privacy policy.
Personal data is any data that can provide information about an identifiable natural person.
Amongst other things, we use and process your name, address, telephone number, e-mail address, and occasionally bank details. We need these details in order to contact you, to be able to carry out and fulfil the agreements made with you. We may also use these details to send you informative or commercial messages relating to our company. If you visit our website, we may use cookies to monitor your surfing behaviour. You can find more information about this under the next heading.
Execute agreement
We process this data to be able to carry out orders or other assignments. We also provide this data to others when this is necessary for the execution of the agreement. Think of a transporter or parcel service. We require these persons to handle this information with care and only to use it for the purpose for which we make it available to them.
Newsletters
We like to keep our customers and those who have given their permission informed and can also use the personal data for sending (electronic) newsletters.
Cookies
Our website may use (external) cookies. You will (then) be asked whether you wish to accept these or you can set your browser to automatically accept or reject cookies. Cookies are small text files that can be placed on your computer to help us or third parties analyse how visitors use our site. The information generated by the cookies about your use of the website can be transferred to our own servers or those of third parties, such as Google.
It is also important to us that your data is safe, therefore we provide appropriate technical and organizational measures to prevent loss, misuse or theft of your personal data. The data is stored, secured with a password and the persons who work with it are bound to secrecy (declarations).
We will not retain your personal data any longer than is necessary for the purpose of processing, however, this may differ per situation. We use the agreed warranty period and/or the statutory retention periods as a reasonable starting point.
You have the right to inspect the personal data that we process, the right to correct this data or have it removed. You also have the right to request us to transfer the digital data that we process to a third party to be determined by you.
If you want to know what personal data we process about you, you can make a written request to us
In the unlikely event of a complaint about the processing of your personal data, we will be pleased to hear from you and solve this with you. If, in spite of this, we are unable to resolve the matter together, you also have the right, under the privacy legislation, to lodge a complaint with the privacy supervisory authority, the Netherlands Data Protection Authority (Autoriteit Persoonsgegevens). You can contact the Personal Data Authority for this purpose.
You can send your written requests or complaints to:
FSS-Netherlands
Subject: Privacy rights
P.O. Box 52
5450AB Mill
The Netherlands
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